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We're here to help you plan your perfect journey. Contact us for questions, bookings, or custom travel arrangements.
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Contact Information
Email Addresses
Phone Numbers
Office Address
No. 17F, Concrete Road, Village 4, Chraing Chamres I Commune, Russey Keo District, Phnom Penh, Cambodia
Business Hours
| Contact & Support FAQs
We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please call our phone number for immediate assistance. During peak travel seasons, response times may be slightly longer, but we always prioritize urgent booking inquiries.
To help us assist you better, please include:
- Your travel dates (preferred and flexible dates)
- Number of travelers
- Destination or package type you're interested in
- Any specific requirements or preferences
- Your budget range (if applicable)
- Any questions or concerns you have
Yes, you're welcome to visit our office during business hours. We recommend calling ahead to schedule an appointment, especially during peak booking seasons, to ensure a team member is available to assist you. Walk-in visits are also welcome, but appointments guarantee dedicated time with our travel consultants.
Office Location: No. 17F, Concrete Road, Village 4, Chraing Chamres I Commune, Russey Keo District, Phnom Penh, Cambodia
Yes, we offer virtual consultations via video call for your convenience. This is especially useful if you're located far from our office or prefer remote consultations. Simply mention your preference for a video consultation in your inquiry, and we'll arrange a convenient time for a virtual meeting with one of our travel experts.
We provide 24/7 emergency support for all our travelers. Before your departure, you'll receive an emergency contact number that you can call anytime, day or night. Our emergency support team can assist with:
- Medical emergencies and hospital referrals
- Lost or stolen documents
- Flight delays or cancellations
- Accommodation issues
- Transportation problems
- Any other urgent travel-related matters
Important: Save our emergency contact number in your phone before departure and keep a printed copy with your travel documents.
If you have an account with us, you can log in to your dashboard to view booking status, payment history, and travel documents. For guests without accounts, you can contact us via email or phone with your booking reference number, and we'll provide you with an update on your booking status.
Booking Reference: You'll receive a unique booking reference number when you make a reservation. Keep this number handy for all inquiries.
Still Have Questions?
Our team is ready to help. Reach out to us through any of our contact methods, and we'll get back to you promptly.